A little thank-you for coming back for more.

You automatically join Carla’s Rewards after your first completed purchase. We’ll email you as you reach each milestone—there’s no separate signup.

Your first reward: 3 completed orders

After your third completed order, you’ll receive $5 CAD off your next order of $40 CAD or more.

Your unique coupon is valid for 30 days, can be used once, and cannot be combined with other discounts.

Welcome to Carla’s VIP: 5 completed orders

After your fifth completed order, you’ll unlock Carla’s VIP status and receive $10 CAD off your next order of $60 CAD or more.

This is a one-time VIP welcome reward. Your unique coupon can be used once, cannot be combined with other discounts, and expires on the date shown in your reward email.

A few extra treats for our VIPs

Once you reach VIP, you keep your status and may receive:

• Early access to selected new or seasonal flavours
• Occasional VIP-only offers
• Surprise rewards from time to time
• Special VIP communications

These additional perks are offered occasionally, rather than with every purchase.

Reward details

All reward amounts and minimum spends are in Canadian dollars. Rewards unlock after your third and fifth completed orders. Check your reward email for your unique code and expiry date.

Our newsletter signup discount is a separate promotional offer.

Questions about your rewards? Contact support@carlacookiebox.com.