Frequently Asked Question

💬 Need Help? We’ve Got Answers | 🧁 Dessert Support Hub | 📦 Shipping, Ordering & More

Whether you’re wondering how to place an order, when your butter tarts will ship, or how subscriptions work — you’re in the right place. Browse our frequently asked questions below or use the quick links to jump to the info you need.

📫 Still Need Help? Contact Us
FAQ

🎥 How to Order & Shipping – Watch Before You Checkout

Got questions about how to place your order, pick a shipping date, or find answers to common questions?
Click on each video below for a quick walkthrough:

  • How to Order – Step-by-step guide to selecting your desserts and checking out with ease
  • Shipping Explained – Learn how pickup vs. shipping works, and how delivery timing is handled
  • FAQ Highlights – Get answers to our most commonly asked questions in under a minute

📦 Note: Your shipping date is not your delivery date unless you choose HAND DELIVERY Toronto, Vaughan, or Brampton.

Need more help? Visit our full FAQ page anytime.

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