🧁 How to Order from Carla’s Cookie Box – Watch Before You Checkout
Ordering handmade butter tarts, cookies, and dessert boxes has never been easier—but we get it, sometimes checkout pages can feel confusing. That’s why we’ve added a “How to Order” video on every single product page to help walk you through the process.
From selecting your shipping date and courier to choosing your flavour mix and applying a coupon—our step-by-step video guide covers it all.
📹 Where to Find the Videos
Just scroll down a little on any of our product pages like:
Look for the section titled “🎥 How to Order & Shipping – Watch Before You Checkout”. Tap play and follow along—it’s short, sweet, and will make your shopping experience smoother.
💡 What’s Included in the Video?
We walk you through:
✔️ Picking your product (cookies, butter tarts, or dessert subscriptions)
✔️ How to choose your flavours
✔️ Selecting pickup vs. shipping
✔️ Choosing a shipping date and courier
✔️ Entering your address and coupon code
✔️ Tracking your package once shipped
Whether you’re ordering a single box or multiple gifts, these videos show exactly what to do.
✨ Why We Made These Videos
Carla’s Cookie Box is a small-batch Toronto bakery with big reach—we ship Canada-wide, but our process is not like Amazon. You get to choose your own shipping date and courier at checkout. That flexibility is great, but it can also confuse customers used to automatic options.
Instead of guessing, watch the short video on the product page you’re ordering from, and you’ll feel confident checking out in under a minute.
🍪 Pro Tip: Watch Before You Add to Cart
Each video is made to match the specific product it’s on. Ordering a Corporate Subscription Box? The video on that page shows how to select your business size, prepaid plan, and monthly flavour mix.
Trying the Mix & Match 6-pack? The video shows how to pick your flavours and confirm the pickup or delivery method.
🎬 Ready to Watch & Order?
Visit any product page and scroll to the How to Order section. The video will do the rest.
Got more questions? Shoot us a DM on Instagram or send a message through our Contact Form.
🔗 Other Helpful Resources
Need more help? Explore these useful pages: